Accommodation L2

COURSE DESCRIPTION

This qualification has been developed for professionals in the food preparation industry (hospitality). It brings together elements of food and drink preparation as well as supervision. This qualification will professionalise the industry and is applicable to all sectors, from small restaurants to large-scale hotels. The qualification provides articulation with Gaming, Travel and other Tourism industries.

NQF LEVEL: 5

SAQA Qualification ID 14110

CREDITS: 122

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that the learner attempting this qualification is competent in:

• Communication and Mathematical Literacy at NQF Level 1.

LEARNING OUTCOMES

• On completion of this qualification, the learner will be able to:
• Provide customer service
• Process incoming and outgoing telephone calls
• Display Cultural Awareness in dealing with Customers & Colleagues
• Communicate verbally
• Maintain effective working relationships with other members of staff
• Maintain health, hygiene and professional appearance
• Perform basic calculations
• Identify work opportunities
• Apply for a job or experience placement
• Prepare written communications
• Provide First Aid
• Maintain hygiene in food preparation, cooking and storage
• Prepare fruit for hot and cold dishes
• Prepare vegetables for hot and cold dishes
• Handle and maintain knives
• Accept and store food deliveries
• Handle and Maintain Utensils and Equipment
• Handle and Store Food
• Clean food production areas and equipment
• Clean and store crockery and cutlery
• Prepare and cook basic meat, poultry, game or offal dishes
• Prepare and cook basic sauces and soups
• Handle and store food
• Clean food production areas, equipment and utensils
• Maintain food production operations
• Maintain a cleaning programme for kitchen areas and equipment
• Maintain and promote food hygiene in the kitchen
• Maintain Food production quality control systems, procedures and specifications
• Describe layout, services and facilities of the organisation
• Maintain a secure working environment
• Maintain a safe working environment
• Describe the Sectors of the Hospitality, Travel & Tourism Industries
• Conduct on-the-job coaching
• Develop self within the job role
• Maintain the receipt, storage and issue of goods
• Plan & deliver staff training and development in own area of responsibility
• Maintain the cleaning programme for own area of responsibility
• Maintain supply levels
• Manage ones own development.

WHO SHOULD ATTEND

COURSE MODULES

• Cluster 1 – Hospitality Operations ( 10 credits)
•  Cluster 2 – Business Communication ( 19 credits)
•  Cluster 3 – Finance in the Workplace ( 9 credits)
•  Cluster 4 – Maintain Working Environment ( 14 credits)
•  Cluster 5 – Customer Service ( 15 credits)
•  Cluster 6 – Accommodation Service ( 22 credits)
•  Cluster 7 – Computer Literacy ( 12 credits)
•  Cluster 8 – Training & Development ( 6 credits)
•  Cluster 9 – Self-management ( 4 credits)
•  Cluster 10 – Laundry Services ( 9 credits)

LEARNING RESOURCE 

All training material are available online per each module

To access learner pack click on www.sannahholding.co.za/modules

COURSE MANAGEMENT 

The course comprises formal lectures, practical case studies and presentations by specialists from industry.

COURSE PRICE  

Deposit Fee R 1000,
Cost R12 500.00 (vat inclusive) per individual payable in 4 equal instalments

ASSESSMENT AND CERT 

Students will each receive arch leaver files and shall continuously be assessed by means of Formative assessment and summative assessment(, group assignments tests and / or assignments, etc.) by our experienced assessors. POE must be moderated and file should be deemed Competed for learner to be awarded a certificate

Learners will undergo the following process to be deemed COMPETENT

Assessment x 2

Moderation x 2

Certification will be reprinted at the cost of R1150 as a result of learner negligence or loss of a certificate

ENROLMENT AND ENQUIRES

Submissions can be done electronically or in person. An application form and a certified copy of the ID / passport document must be submitted. Send your electronic submission electronically to info@sannahholding.co.za application accepted throughout the year